ComplaintsforMadison County Masonry
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Complaint Details
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Initial Complaint
03/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
If you are going to have concrete work done - DON'T go to Madison County Masonry & Concrete. I had them do my driveway and half of it is light grey and the other half is brown! The ****, ***, won't do anything about it and won't return my calls now that he has my money! Also, he owes me $200.00 for getting all the concrete dust out of my garage and won't pay. Just so you know! Also he didn't finish the job as he has 4 saw cuts left to fill in! Spent $7400 dollars to get this done!Business response
03/23/2023
I poured the driveway for him and he was extremely happy. In fact, I got three other jobs because of him. Then a month later, I get a call from him saying half of the driveway has a little bit of a tent. So i went to his house in response. I didn't see anything, but I did bring a power washer. I power washed and nothing came off. I also told him that if he sees something else he needs to get a hold of the ready mix company, because our our workmanship was 100% perfect. All I do is pour it. So I asked him again was anything wrong with our workmanship. He said that part was fine but that he just sees discoloration in half of the concrete. The I asked him what I could to do rectify the issue and make him happy and he said he didn't know.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.