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          Find a Location

          Kustom Towing, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Kustom Towing, Inc.

              7664 W Lawndale Ave Summit Argo, IL 60501-1030

            • Kustom Towing, Inc.

              PO Box 111 Summit Argo, IL 60501-0111

            Business ProfileKustom Towing, Inc.

            Towing Company
            Multi Location Business

            Contact Information

            7664 W Lawndale Ave

            Summit Argo, IL 60501-1030

            Visit Website
            (708) 496-8989

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            24 hour light and heavy duty towing and recovery 

            Business Details

            This is a multi-location business.

            Find a Location

            Kustom Towing, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kustom Towing, Inc.

                7664 W Lawndale Ave Summit Argo, IL 60501-1030

              • Kustom Towing, Inc.

                PO Box 111 Summit Argo, IL 60501-0111

              Location of This Business
              7664 W Lawndale Ave, Summit Argo, IL 60501-1030
              BBB File Opened:
              8/27/2003
              Years in Business:
              42
              Business Started:
              1/1/1982
              Business Started Locally:
              1/1/1982
              Business Incorporated:
              4/21/1988
              Type of Entity:
              Corporation
              Business Management
              • Kenneth Hill, President
              • Mr. Dave Klein
              Contact Information

              Principal

              • Kenneth Hill, President

              Customer Contact

              • Mr. Dave Klein
              Additional Contact Information

              Fax Numbers

              • (708) 496-3681
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/08/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My car was impounded Dec 10th by summit police with only a slash in my front right tire from my accident now as you can see my car was estimated to be about **** in work needed this is how the owner gave me my car back today
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Victor

              02/03/2023

              Went with my father in law to pick up his car that got in a fender ******. He called ahead to get the info needed to get the car out. The owner failed to tell him he needs a release form from Willowsprings PD. When we get there the kid at the desk proceeds to tell us this. Obviously we are irate because we thought we had everything needed, the kid then started making little comments behind the desk. Told him that we are just mad because we called ahead and got the wrong answers and that his attitude isnt needed. He then grabbed the company card and said here call him and complain. Now when reading this review think about it, does this really sound made up? This place is a joke.

              Kustom Towing, Inc. Response

              02/04/2023

              Sorry ****** but you have no clue what was told to your father in law on the phone or the driver who was arrested which must be your brother in law. The reason the vehicle was towed after your brother in law hit another car was because he had no drivers license. ***** called like 4 times asking what he needed and the ***************** also gave him a sheet after being arrested of the fine he had to pay to get the vehicle back. With that being said the only reason you were needed to come with your father in law is because he needed another license to pull the vehicle out of the impound. So the only one you should be irate with is your brother in law ***** or whoever he is to you because this had nothing to do with you at all He knew he needed a release form from the start and he was just playing games trying to get his car back without paying a $500 release fee at the police department.

              Customer Response

              02/04/2023

              This is exactly what I mean. I was literally there while he was on the phone. You are literally lying to try and cover yourself. On top of that, it doesn't matter if my brother in law called anybody because like I said, WE CALLED YOU THE *** OF TO ASK WHAT YOU NEEDED FROM US. You failed to tell us this and fail to take responsibility of your actions. You reply to everyone's reviews with their personal matters to try to make them look like the bad person to cover the fact that your customer service is atrocious. You also implied that we purposely tried to get out of paying the 500; my father in law and I didn't know since we weren't told!?

              Kustom Towing, Inc. Response

              02/04/2023

              Just let him know next time he gets ARRESTED to READ the PAPERS that are given to him from the POLICE And follow directions and it will go so much smoother for your father in law Have a great day

              Customer Response

              02/04/2023

              Thanks for legitimizing my review. The fact that you cant say I did forget to mention that, my apologies really shows how nasty of an attitude you guys have. Also continuing to say he got arrested doesnt make you look any better. My review is on your occupational skill which involves customer service. You literally do not know how to talk to people with any respect.

              Kustom Towing, Inc. Response

              02/04/2023

              Just let him know next time he gets ARRESTED to READ the PAPERS that are given to him from the POLICE And follow directions and it will go so much smoother for your father in law Have a great day
              Read 1 More Customer Review

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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