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ComplaintsforKustom Towing, Inc.
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Complaint Details
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Initial Complaint
01/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My car was impounded Dec 10th by summit police with only a slash in my front right tire from my accident now as you can see my car was estimated to be about **** in work needed this is how the owner gave me my car back todayBusiness response
01/19/2022
The ************************ had Kustom Towing tow your vehicle after you smashed into another car and took off from the scene (HIT AND RUN) the whole right side of vehicle was smashed in and the vehicle was not drivable which the police have everything documented on police report. You did not pick up the vehicle for over 30 days and the only reason you picked up your wrecked vehicle is because she filed for bankruptcy and kustom towing had to give her car back for free. Kustom Towing did not damage your vehicle and will not be doing anything else we did enough for free already have a great day.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.