ComplaintsforEquine Vet Service
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Complaint Details
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Initial Complaint
05/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 23rd, I took my dog Koda to be checked by the doctor. He had been throwing up all day on Sunday and we were worried. The vet then did some tests and said he had liver damage. They said they would have to give him treatment everyday for the next 7 days. They told me he would be ok as long as we brought him in everyday. As the days passed, he remained Ill and would even vomit after the treatment. I informed the people at the register, since the actual vet never came out to answer my questions. They would say its normal and not give me any more information. On his 5th day of treatment they took out more blood and told us they was slightly better and his liver had not worsen but that we did have to keep force feeding him. That in return, to bring him in for 10 more days of treatment. That same night he died. He was just too weak and not once did the actually vet come out when I voiced my concerns. After his passing we asked for a second opinion and they said our dog needed to be hospitalized. Not once did they mention about being hospitalized or to take him to a different facility.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.