![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Customer ReviewsforBelleville Eagle Realty
6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jennifer M
1 star05/28/2024
STAY FAR AWAY FROM THIS COMPANY. I rented a duplex from a private person. He then gave the management over to Belleville Eagle Realty. Shortly after they took over, they stopped fixing anything. Shortly after that, the roof began leaking. The roof leaked for over 6 years. They refused to fix it. There was mold everywhere; above and below. They refused to fix the bathtub/shower lining. i begged for them to trim trees, they refused. The tree broke, fell on my car damaging interior and exterior. They wouldn't even return my call. Oh, but if your rent is even a few hours late, (And I do mean hours. Drop off after midnight? LATE) they charge exorbitant amounts of late fees, fees for mailings, etc. You can't ever speak to anyone, you can only either email or leave a voicemail. No one returns your calls. If I could give this company a zero rating, I would.Review from Brittany C
1 star12/09/2023
Well I stay in house i been living here about 1 year. I just had my son due high risk pregnancy .which I did inform them about that I was pregnant had my child early I went on maternity leave earlier. I wasnt getting paid for being maternity they was trying eviction me already when I ************ also on section 8 . Yes I was couple times late on my rent I had changed jobs in between this year..Then recently I had told them about two broken windows. They told me I did on ************** dont want rent to me again because windows..They racism cause young black think destroy the property. I fixed both windows with recipes.Review from Le’Trice W
1 star12/06/2023
Belleville Eagle Realty *** really just made my children and I homeless all because they havent fixed my heat that went out on December 25, 2022. Almost a year later and its still not fixed! I didnt even pick this piece of s*** of a company to work with. They choose my home and my family to f*** with. All because ************************* said I had a smart mouth when I was cleaning my home so my children and I could return from staying in an hotel since December 29,2022. On April 13, 2023 I received a 30 day notice from ************************* because he said I had gave him a smart remark in an email when I told him to send a plumber ASAP. After he refused to do so knowing the s*** from the toilet was backing up into the bathtub. I did file a lawsuit against him the next day to be reimbursed for my hotel stay for February to April. He had his lawyer wait until after my small claims case to send me summons for eviction. Because I handed his lawyer ******************* my discover. Which contained everything to my case only for him to reschedule it for after the eviction trial. Their reasoning is because Im month to month and they want the premises back is what they used in court. Wasnt behind in rent. It was paid up until February and they said they received a ***** on my behalf that I had no knowledge of and didnt apply for. Never had an issue with the previous landlord. But Ive had 3 different landlords since 2020 when they started giving those *****s to help people behind on rent. Right after they receive the *****s theres a new rental property management company taking over. But the real reason is because Im suing them to be reimbursed for my previous hotel stay. Guess where me and my children will be at. Back in another hotel until further notice now. My children and I have to be out of our home of 7 years in 24 hours. They are using single black mothers to get these *****s and pocket all the money and not fixing s*** Judge ************************* is in on it too. God can handle them for meReview from Obama A
1 star07/17/2023
This is a company ran by predators who prey on low-income individuals. They allow their tenants to live in deplorable conditions for months on end and ignore all phone calls and messages from said tenants. They do not care about the people who rent from them, all they want is your money. I had several problems with my apartment that were NEVER fixed while I was staying there. The quickest response I ever received from these people was a hateful response to an email. This company is ran by horrible people.Review from Robert G
1 star03/13/2023
I have been a tenant with this company for about 5 years. They are horrible and very disrespectful. The pipes burst under my house and I called their emergency line multiple times to get someone out to help and they ignored me for a week until I called the attorney general . After the General contacted them they had a plumber at my house within a hour. Now I have extremely high water and sewage bill and they refuse to take any responsibility for their actions. I am now in the process of pursuing legal action against this company to get what is rightfully owed to meBelleville Eagle Realty Response
03/14/2023
Good afternoon,Your complaint is not correct. You were not "ignored", we provided updates to your situation as soon as the many moving parts of your repair job (water company, property owner, plumber, sewer company) were able to respond. We have also agreed to the fair payment distribution you submitted of reducing your rent by $300 for a month to offset the increased water bills.Review from Avery M
1 star12/27/2022
They are a terrible company that has no professional manners or sympathy for customers I have never made a late payment but the moment I need a little time (3 days over 30 days) they would not even help me with that and it's Christmas time they are just greedy and out to get your money. Things that were broken since before we moved in never were tended to by maintenance as a matter of fact the only time they came to the door was when my neighbor below called for his ceiling leaking due to my washer leaking and they said they would be back to fix it and never returned. Long story short stay far far away from these pieces of ****Belleville Eagle Realty Response
12/29/2022
First, you've been late the last 4 months. I know you are aware of that because you paid the late charge all 4 months. Secondly, you were nearly a month late in December (rent is due on the 1st). You didn't bother to call, text or e-mail regarding the status of your rent. You did not respond to the late rent notice posted to the door on the 7th. We called you, no answer. We've given you every opportunity to communicate with us your intentions and work out something that worked for both of us, but you chose no action at all.
Customer Review Rating
Average of 6 Customer Reviews
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.