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ComplaintsforMilex Complete Auto Care and Mr. Transmission Center 572
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Complaint Details
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Initial Complaint
09/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I blew out my break lines Thursday on the way home from work in my **** **** express Econoline van. I dropped my car off Friday morning at Milex in sycamore thinking it would be done on Saturday. I heard nothing from Milex until Monday when they said the van was ready. They replaced some hoses and it was not leaking anymore. I paid $385.00 over the phone since i knew i was going to get there after they closed. I picked up the van and got in it and the van was in the same exact way it was when I dropped it off. The peddle went all the way to the floor and the brake light was still on. I called Milex and spoke with ***** and explained they didn't fix the Van it was the same exact state it was when i dropped it off. I went back and dropped it back off Tuesday morning he called and said they misdiagnosed the problem that he found a ruptured rear brake line. He said he replaced that but then he was having problems bleeding the line and that the car is know not drivable.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.