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Find a Location

Kleen Tank LLC has 1 locations, listed below.

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    Business ProfileforKleen Tank LLC

    Tank Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    631 DeKalb Ave, Sycamore, IL 60178-1702
    BBB File Opened:
    3/15/2023
    Years in Business:
    6
    Business Started:
    5/3/2018
    Business Incorporated:
    5/3/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. James Tome, Principal
    Contact Information

    Principal

    • Mr. James Tome, Principal

    Customer Contact

    • Mr. James Tome, Principal

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On January 25, 2023, ******************* from Kleen Tank came to my 5th wheel RV to clean my three waste ********** hot water tank. The black ************** tank were not showing up on the gauges properly. The bathroom tank has always worked. The hot water tank had a bad smell. I was told by both Kleen Tank and confirmed by Gabe that their cleaning process will solve my problems. When **** completed the cleaning of everything, the hot water still smelled just as bad. The sensor on the bathroom tank did not work properly but the other two sensors worked. I was charged $330 for the service. **** said to use the solution that he gave me and everything will work in a couple of days. In a couple of days, none of the sensors (all 3) didn't work & the water heater still had the bad smell. I called him on Feb. 1st & he told me to try another round of the solution. Everything should work in a couple of weeks. I send three emails regarding these issues to Kleen Tank on February 1st, 20th & 24th with no response from them. February 17th, I called Gabe about the tanks still not working. He told me to try the solution again for two weeks. March 6th I called Kleen Tank & explained the problem (that still exists) & he told me that he will call me back after he talks to ****. March 13th, I called Kleen Tank rep. again, and never heard back from anyone. I still have the same problem with the two sensors (black & kitchen tanks) not working as well as the new problem with the bathroom sensor that worked perfectly before they "cleaned" my tanks. I spent $330 & ended up with my rv worse off than before it was worked on.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott R

    1 star

    08/06/2024

    May 2013 obtained a independent dealership for $18k and included was supposed to be support for 1 yr, cards, brochures, website, ******** page, ****** business page, and tech support. After 2 weeks no one would answer the phone, email, txt or voice mail. Had to purchase my own brochure, website ******** page. Although owner *** had the time to make fake websites and FB page trying to take another companies business. Kleen Tank LLC refused to give a signed copy of the agreement and refused to give a receipt for the monies paid. My accountant said we need to properly file taxes. There were 20 dealers the same thing happened to that's over $370k(some paid higher) 4 months after tax day still no receipt, no compensation for for the website, cards, brochure etc. I hope this complaint prevents anyone else from those situation. Would have left a minus star rating not available.

    Kleen Tank LLC Response

    08/07/2024

    Disgruntled former business partner who makes things up only to make himself look better. Perhaps if he didn't steal our company brand (litigation pending), I would have more respect for this person.

    Local BBB

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