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ComplaintsforAltamont Company
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Complaint Details
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Initial Complaint
10/14/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a set of grips from their website based on the pictures they show. I got the first set and they were not even close. So I emailed them numerous times sent pictures to them from their website and they said they would remake them. They did but they made the same mistake and tried to tell me I was wrong but I have pictures. They said I could send both sets back for a refund but I don’t trust them. This ordeal has been goin on since July 2021. All I want is what I paid for. They treat their customers terrible, they should make this a priority but they won’t even answer the phone or emails now. This is unacceptable! I want what I paid for and I feel they should do it in a expedited way!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.