ComplaintsforCrown Nails Spa
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Complaint Details
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Initial Complaint
06/29/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Received a $60 gift certificate for this place of business 9/24/2020. There was no indication of an expiration date although there was a line item for it, but it was blank. I tried to redeem the certificate 5/16/2022 was told it was only good for 3 months. I said that there is no date on there even though there is a line item for it. She said it was two years old and that there is an ******** law that states gift cards are only good for 12 months. I informed her it is just over a year and a half ago and it was during COVID restrictions, and reiterated there is no date on it. According to the ******** Consumer Fraud Act, gift cards and gift certificates do not have an expiration date so she either lied or is misinformed. I had to pay an additional $60 for the service.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.