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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 12-27-2021 I paid $499.99 and went for a hair drug test to ********* *** ** *** ********. I paid to AMH ,CO. and They set up the appointment with this clinic. Reason for this test :because it consisted of 17 panel drug test ,instead of 5 or 6. I had 3 urine drug tests done within 30 days prior of this test where I tested positive for 1 prescribed drug and marihuana.I have been a regular user for 5 years of Marijuana and at least It should had showed up in the test.I feel that They didn't do the test at all or the clinic I was sent to,didn't know what They wore doing,since lady kept asking if it was enough hair.I called and talked to ***** and requested to be retested,and refused to do so.I am requesting for a refund,there is no way the 3 different test showed positive(have proof)results,and a hair test which is better, it can detect drugs up to 90 days ,came negative..all I want now is my money back.tried to have me retested and said NO.Business response
02/02/2022
Our company policy is that if a person is tested, they are charged for that test regardless of the out of the test.Customer response
02/09/2022
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ****** ***************
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Contact Information
310 Edwardsville Rd
Troy, IL 62294-1434
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.