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ComplaintsforAdvanced Exteriors & Remodeling
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
contracted with owner to tear off and re roof our home in august of 2021 job was completed very slowly over 9 days roof looked ok they cleaned up and were paid the next rain we lost drywall ceiling interior wall and wood flooring on 2nd floor with damage leaked down to the first floor and molded the ceiling water in walls soaked insulation ,, the flashing around the 2nd story chimney was done incorrect. contacted the owner disused the issue seamed to be no problem **** said he would be in-touch Then my number was blocked and owner broke off all communication with me. we never had a address of business only a PO Box , live and learn when the new roofing company did repair we were told there was no felt paper under shingles and poor flashing all around entire roof . the new roof costed the same as the bad roof contractorInitial Complaint
10/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
A bid was made to shingle a roof, complete gutters and facia and new windows for a bar at 1300 Main Street in Highland. Our bank after receiving bids from the vedor gave the vendor the cashiers checks for materials and to complete the job. As of today Oct 20 2021 the job has not been completed when it was to start in April and May. We have asked for refund since it wasn't completed. The windows were not done and gutter only half way done. He has not paid the gutter people so that is why they did not complete the job. We now have to pay extra then what the bill/estimate was for. We are paying and extra $800 - $900. The money owed is over $1700+ that he took in a form of cashiers check for windows. We would like the money back so we can get replacement windows by winter. The vendor/contractor will not reply either thru text or phone. Will not make any effort to right the wrong. He could be making payments back for the money took and has not done so.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.