Business ProfileforThe Gilbert Gallery

see Attached document

First, this is to acknowledge the sale and receipt of $15 for the ***** ***** ******* print.

Second, this is to file a complaint regarding the following. My very first visit and encounter with you and your gallery was to request sale for two professional photos which I brought to you. I had no other reason for entering the gallery. At that time, you said you would exhibit them on the wall with the hope that they would be sold. You NEVER mentioned not wanting them nor did you say anything negative about the subject matter - wildlife. In looking at one of them you said you might even get in touch with the photographer regarding location of photo and value/price. I delivered these pictures right after I visited the neighboring ****** Gallery on another matter. They were the entire reason for entering your gallery.

We discussed several other issues and then I left. I did not hear from you concerning the photos for many months.

Then, recently I visited your gallery again for a second time bringing with me a print given to me by ***** *****. You said you would take it AND at the same time you mumbled something about selling the other photos and that YOU HAD PAID ME FOR THEM. That is a direct quote from you right there in your office area. I was puzzled but decided to clear things up when I heard back about the ***** ***** print. Point here is that I never received any word or money from you for those two photos!

Thereafter, you called me at my home and said a woman had come in and shown an interest in the ***** print. You also asked what I wanted as my portion of a sale. I said anything starting at $10. You then said the paper on the backside of the print was torn and that you hoped that woman would come back and buy it. That was it. I never heard back from you that you had indeed sold it!!!! Until-----

I telephoned you saying I wanted the ***** back to donate to somebody and then asked about the other two photos. I said I would stop by the gallery in a day or two which I did.

That is when I discovered you had sold the ***** after all but never informed me. I never received any message, cash, or check for it.

I never knew how much you sold it for either.

At the same time, you denied ever having the two photos which were the original reason I ever entered your gallery in the first place. You said you would not have accepted them AND yet you did! They are absolutely no longer in my possession after leaving them with you at your gallery that day I first entered your gallery.

These are the facts and the absolute and undeniable truth. This also has been an incident and negative business relationship which I have never experienced having lived in multiple locations throughout this country! I do not understand how you conduct your business transactions.

This lack of professionalism is shocking and disappointing, to say the least.