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ComplaintsforGatewood's Lawn Service
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Complaint Details
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Initial Complaint
05/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
So I worked with Gatewood Landscaping for about 2 seasons. He did work on 3 of my properties and the reason I’m making to complaint is because one of the last jobs he did for me was never completed. I hired him to work on my patio at 1106 mid July of 2021. He quoted me for the clearing the weeds on patio, pressure washing/cleaning with chemicals and adding sand into the patio and informed me he will be moving so this will be that last job. I paid him in full he started on the patio but never finished. So much time had passed where weeds started growing thru the cracks. I would ask him when he’s coming down only for him to keep rescheduling. Enough time had past where it was too cold to finish the job so me and him agreed via phone call he can come by start of next season to finish the work I paid him for. He’s always been bad at responding at text so I usually call and I’ve called him/left him multiple voicemail asking about the unfinished job and so far no response. My last text I asked him if he got my messages no response. I believe for the patio job it was around $300 I could be off but I need to pay someone else to finish his work, at this point I would like a refund. If he’s cool with finishing the work I might be ok with that if I get a explanation/time and date of when job will be finished.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.