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            Business ProfileMavis Tire and Brakes

            Auto Services

            Contact Information

            326 Center Dr

            Vernon Hills, IL 60061-1532

            Visit Website
            (224) 215-6329

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            326 Center Dr, Vernon Hills, IL 60061-1532
            BBB File Opened:
            1/16/2022
            Years in Business:
            4
            Business Started:
            1/1/2020
            Business Incorporated:
            2/19/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Business Manager, Principal
            Contact Information

            Principal

            • Business Manager, Principal

            Customer Contact

            • Business Manager, Principal
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On 12/31/2021 I went to Mavis Tire and Brake located in ************, ** to have my back brakes serviced. I asked for my calipers to be checked and was told that my rotors and pads were bad and needed to be replaced but my calipers were good. On 1/12/2022 I took my vehicle back to Mavis Tire and Brake located in ******************, ILdue to my brake light on. I was told that I was low on brake fluid and it was reset. I went back to Mavis Tire and Brakes today 1/16/2022 because the brake light was on and was told today that the caliper has a leak. When I brought it to them originally my brake light never came on my brakes were grinding and after they put new rotors and pads on my break light will start flashing, stay on and go off, then constantly stay on. I explained to the Assistabt Manager that something was wrong the 2nd time I took it and and was told it was low on fluid, they tightened my brake pedal, and reset the system. I am contacting you because I feel that if I was told on 2 separate ocassions my calipers were fine and now all of a sudden they have a leak I should be compensated for it.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Melissa C

            04/21/2023

            I was informed that my shocks and struts needed to be replaced and they would not replace my tires unless I made the repairs on the shocks and struts even though I paid for the insurance on the tires. The tread was separating and cracking from the tire after less than 2 years of use I only drive to work twice a week so there was no abuse on the tires. I took my car to two different mechanics and later took it to discount tire where everyone agreed that there was no need to replace the struts or shocks. I feel this company is predatory towards single women. I felt very taken advantage of and I almost spent $1300 for them to just replace the struts and shocks. I felt the need to report them for this behavior.

            Local BBB

            BBB of Chicago & Northern Illinois

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