ComplaintsforExcalabur Motorsports Inc
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Complaint Details
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Initial Complaint
07/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had damage to my car from property where I live and they paid ***'s buisness in a check that was received in October 2023, he didn't bother getting it in until around December even though he's been paid. He took major shortcuts and while driving end of the same month the front bumper was not attached fully and the front wheel well liner flew off while driving due to not being secured correctly. After fighting to get it fixed correctly for months he finally got it in February 26th 2024. Now this was supposed to be a brand new front bumper and wheel well liner...I have screenshots of him admitting they "forgot" to put on the new bumper, as well as the same cracks are still top this day present that were there from the beginning proving it's the old one glued and painted over to hide it. I got my car back and now only 4 months after the bumper is falling off yet again just like after the first time it was "fixed". Also although the wheel well liner was replaced a second time and remains attached shockingly being they're definitely bolts missing that are supposed to be there that are for sure there on the other side. He refuses to admit he screwed up and fix it, just kept going on my ******** attacking me. It looks way worse then when he first got it, and he was paid October 2023. I have extensive screenshots of proof from start to finish proving all of this and how I got screwed over. I fully expect to be refunded for the extra damages caused and time/ energy I've had to put into this.... as well as him passing someone more reliable to actually fix what he should have.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.