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Business ProfileforBrennan & Clark
At-a-glance
Customer Complaints
11 complaints closed in last 3 years
6 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 721 E Madison St STE 200, Villa Park, IL 60181-3082
- BBB File Opened:
- 7/13/1993
- Years in Business:
- 43
- Business Started:
- 10/1/1980
- Business Started Locally:
- 10/1/1980
- Business Incorporated:
- 2/25/1999
- Accredited Since:
- 11/1/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Brennan & Clark, LLC
- Brennan & Clark, Ltd., LLC.
- Business Management
- Ms. Meg Scotty, President
- Contact Information
Principal
- Ms. Meg Scotty, President
Customer Contact
- Ms. Tracy Kaufmann, COO
- Additional Contact Information
Fax Numbers
- (630) 279-7045Primary Fax
Phone Numbers
- (630) 279-7600Other Phone
- (630) 279-7045
Customer Complaints
11 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Edward P
06/03/2024
Brennan & Clark Response
06/04/2024
Good afternoon,
Please see the letter below from our Client, Paychex stating the information **************** had received from Paychex initially was an error. I am unable to attach the letter from ******* to this complaint so have copied the body of the letter below. If you would like me to email the document, please let me know.
Should you need any additional information, please do not hesitate to contact me directly.
Thank you,
***************************
Brennan & Clark
************
June 4, 2024
Brennan & Clark
***********************
Suite 200
********************
Re: Debt for ************************* & Partners
Dear *****
This communication is to confirm placement with Brennan & Clark of an unresolved debt owed to *********** by ************************* &Partners in the amount of $186.82 for services rendered. Its our understanding that a representative incorrectly advised this business on the validity of the debt. The balance remains owed and the open invoice we provided includes the necessary details to substantiate the debt.
We apologize for any confusion regarding this matter and look forward to continuing our longstanding and valued partnership.
If you have further questions, you can contact me at ******************** or by phone at ************.
Sincerely,
***************************
Sr Manager, Collections Risk
***********.
Brennan & Clark Response
06/04/2024
Good afternoon,
Please see the letter below from our Client, Paychex stating the information **************** had received from Paychex initially was an error. I am unable to attach the letter from ******* to this complaint so have copied the body of the letter below. If you would like me to email the document, please let me know.
Should you need any additional information, please do not hesitate to contact me directly.
Thank you,
***************************
Brennan & Clark
************
June 4, 2024
Brennan & Clark
***********************
Suite 200
********************
Re: Debt for ************************* & Partners
Dear *****
This communication is to confirm placement with Brennan & Clark of an unresolved debt owed to *********** by ************************* &Partners in the amount of $186.82 for services rendered. Its our understanding that a representative incorrectly advised this business on the validity of the debt. The balance remains owed and the open invoice we provided includes the necessary details to substantiate the debt.
We apologize for any confusion regarding this matter and look forward to continuing our longstanding and valued partnership.
If you have further questions, you can contact me at ******************** or by phone at ************.
Sincerely,
***************************
Sr Manager, Collections Risk
***********.
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