ComplaintsforRuby One Hour Cleaning
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Complaint Details
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Initial Complaint
09/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I took a new suit jacket (total order with shipping, $410.40) to be cleaned in the second week of August, and according to the shop the suit jacket has been lost. They have been promising to order me a replacement since then with no communication without me visiting the store and no shipping or delivery updates. This is my only fitting formal business attire and it is impacting my work. I have explained this to the store.The suit is in stock in my size, and ships promptly from the US. https://kirrinfinch.com/products/androgynous-black-suit-blazer for $380.00 plus shipping. There is no reasonable excuse for it taking this long to replace, or simply compensate me. I need them to provide accurate shipping info, or the money, asap!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.