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Find a Location

Exact Modern Construction has 1 locations, listed below.

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    Business ProfileforExact Modern Construction

    Construction

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    713 N Gardner St, W Frankfort, IL 62896-1814
    BBB File Opened:
    8/4/2021
    Years in Business:
    3
    Business Started:
    2/4/2021
    Business Incorporated:
    2/4/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Exact Modern Construction LLC
    Business Management
    • Jeffrey Fann, CEO
    Contact Information

    Principal

    • Jeffrey Fann, CEO

    Customer Contact

    • Jeffrey Fann, CEO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer K.

    1 star

    07/22/2022

    I paid this company in full as he said he had to order materials..its been 8 months and I still have a leaking holy roof that birds are flyin in, my ceiling tiles inside have fallen off all but 1 room in my house because of the prolonged leaking, I have to have buckets all over the house when it rains to catch all the water leaking in. The owner stopped returning my calls, texts and emails along with avoiding the claims adjuster trying to contact him. My deadline on insurance is in 10 days, which means I will lose 9k on the insurance payout. This is the worst business I've ever dealt with, call anyone but this company.The company has since our last communication committed to completing the work by Aug 13th, which it hasnt even been started so it's not gonna be done by eod today lol. He also again has stopped communicating completely after the start date passed with no explanation whatsoever asto why it didn't start. I have asked multiple times for the materials, Ihave paid $10,800 for, to be delivered to my house so I can get another roofer to actually do the work. He refused. He knew of the deadline of 8/13/22 and the failure to meet that deadline has cost me another $ 9,700 of my money paid into the claim. So total right now I'm
    out $20,500. The year anniversary of the roof incident was yesterday and I've been living in all but 2 rooms in my house leaking, ceilings falling down from water leakage/damage, birds flying around inside my house because there is no ceiling between me and the roof. I am asking for help resolving this complaint please. I am at my wits end and just want to cry. This is my first insurance claim and major repair and it has been a total nightmare in reference to the repair work being done.

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