Business ProfileforSupreme Fence

Sunday July 31, 2022 *****, owner of Supreme Fencing, came to our house to give us a quote for tearing down an old fence and installing a new one. Picture of the quote attached. He initially told us he could start on our fence the 2nd week of August. We paid our deposit of $3600 8/2/2022. At that time we were told the start date was first week of September. 8/30 we finally heard back from ***** who pushed out start date back to "mid September". September 7, 2022 I reach out again inquiring about a start date for planning purposes. I am told materials are "delayed"-- which we were told later (by contractor who completed job on *****'s behalf) weren't even ordered at the time of this conversation. After several unanswered calls and texts, ***** sent an independent contractor to start our fence. ***** paid the contractor only a portion of the amount promised for the fence and told the contractor we would pay the final amount he was owed for the work. At this point we owed $1200 (for labor and old fence disposal), but the contractor was quoted $1500 for him to complete the project. ***** expected us to pay the additional $300, which we refused. Our fence installation was delayed because ***** stopped responding to the contractor regarding the outstanding money due. Our fence was finally completed (solely by the independent contractor) 10/6/22. ***** did not give the contractor the latch system for the fence so the gate could not be completely installed. Our gate was not completed until 11/8/22. Our quote included a weather treatment 6 months after installation. We have reached out to ***** several times to facilitate the remaining amount of work, he has never responded or tried to complete the job that we have already paid for. We would like the service we paid for to be completed or refunded the going rate so we can get this service completed with another company.