ComplaintsforSimply Insurance, Inc.
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Complaint Details
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Initial Complaint
05/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I canceled my policy the same day I was charged on my credit card and 13 days later I find out because of an employee that ***** give me the wrong info that my policy wasnt canceled. So now Im being told that my refund will take 30 days and they are not sure if I will receive a full refund. The first customer service rep ***** tell me I had to put a written request in the cancel my policy. I was also informed after contacting the corporate office that the employee that gave me the wrong information is currently not working for the company anymore.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.