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          West Chicago Auto Mall LLC has 1 locations, listed below.

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            Business ProfileWest Chicago Auto Mall LLC

            Car Dealers

            Contact Information

            560 W North Ave

            West Chicago, IL 60185-6237

            Visit Website
            (630) 446-2000

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Reasons for BBB Rating

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            Business Details

            Location of This Business
            560 W North Ave, West Chicago, IL 60185-6237
            BBB File Opened:
            11/11/2021
            Business Incorporated:
            3/18/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Andy Sularz, Managing Member
            Contact Information

            Principal

            • Mr. Andy Sularz, Managing Member

            Customer Contact

            • Mr. Andy Sularz, Managing Member
            Additional Contact Information

            Fax Numbers

            • (630) 473-0883
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/17/2021

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            Purchased a vehicle from this location. I was told that I could purchase an extended warranty only to find out they gave me a limited warranty. In addition, They sold me a car that was dangerous to drive. I was told that the car had minor issues that had been fixed. The dealership refused to give me a copy of the Carfax report. I purchased one myself and found that the car had prior moderate damage. The car was drifting to the right. I took it back 3 times since I purchased it on 10/21/21 to get it fixed. They did not fix the issue and the very last time I took it there car had under ****** miles when I dropped it off. When I picked it up the car had ****** on it , they ran the mileage up on the vehicle. Furthermore they dismantled the dash board because there is a gap where they did not put in back on properly. Car is making a humming sound now under the hood. I was supposed to be getting a new wheel which I am curious as to why they went under the dashboard for a wheel. Lastly, the car does not have a new wheel on it.

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sandra B

            04/24/2024

            Beware this company sells vehicles that have red titles they buy vehicles that have been totaled out and fix them and sell them to people as if they have never been in an accident. I purchased a truck two years ago and I tried to trade it in for another one and the car sales person pulled the car fax and told me the truck has structural damage and had been totaled in a bad accident and no dealer will give me the amount of money I owe on it. I am so upset I have contacted my credit union to see if they can do anything about this because they currently hold the title to the truck. Hopefully they can help me get a resolve this problem.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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