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Customer ReviewsforTop to Bottom Exteriors, Inc.
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Roger M
5 stars08/10/2024
******************************* came out to our home after we had a severe hail damage to our *********** home. He gave us a Very detailed estimate and explained our options of different shingle options, venting, and gutter options. Gave us an estimate and we agreed to go ahead. The roofing personnel came out and worked in 92 degree heat, all the old debris was neatly removed, after the install all was cleaned up very very thoroughly. Next day the Gutter personnel came out early, again a very professional team all working together and done before you knew it. Again cleanup and attention to detail was maintained to perfection. I highly recommend Top to Bottom Exteriors.Inc. Whoever needs their Services. ****** again was very dedicated to ******************Review from Ken B
5 stars05/31/2024
****** from top to bottom is the best new roof new gutters crew shows up on time does a great job leaves no mess. I would recommend them to everyone that needs work doneTop to Bottom Exteriors, Inc. Response
06/04/2024
We are incredibly grateful that you took the time out to leave us a 5-star review. We appriciate you being a custumer and helping share the word about us. It was a pleasure working with you.Review from Daniel B
5 stars04/20/2024
I recently needed a roof replacement and chose Top to Bottom Exteriors based on their positive reputation and competitive quote. They exceeded expectations! They're efficient, professional, deliver top-notch work, and have a skilled and courteous team that made the whole experience a breeze.A big concern was the disruption a roof replacement might cause. Top to Bottom Exteriors completely blew me away by finishing the entire 2-layer tear-off and installation in one single day. It was amazing to see their skilled crew work so efficiently and effectively, keeping me informed at every step of the process.Their efficient, high-quality work, meticulous cleanup, and courteous staff who were always respectful of my property made the entire roof replacement process incredibly smooth and stress-free. If you're looking for a top-notch roofing company, look no further!Top to Bottom Exteriors, Inc. Response
06/04/2024
Thank you for sharing your experience with us! We are thriled to know that you enjoyed our work. Your feedback made our day.Review from Carol V
5 stars03/15/2024
Top to Bottom Exteriors are the Best. Honest, excellent work & follow-thru.They do a great job. They listen & respond. NO cutting corners. Their guys are experienced and do great work. They've done are house roof and now are gazebo roof. You can feel totally at ease with Top to Bottom Exteriors March to do the job with excellence. And their pricing is fair & competitive.MB & CV ************ 15 March 2024Top to Bottom Exteriors, Inc. Response
06/04/2024
Thank you so much for your 5-star review! We are more than happy to hear that you enjoyed our service. Your kind words and feedback are very appriciated. We put a lot of effort into working on both your house and gazebo roofs, so we are thriled to hear that you are satisfied.Review from Roberta R
5 stars12/14/2023
******************We have used Top to Bottom Exteriors to work on our home since 2018, at which time ****** worked closely with our insurance company to replace roofing, sliding, gutters and fencing which was damaged by a hail storm. The company upgraded the replacement gutters with 6 inch instead of 5 inch standard gutters at no additional cost. Whenever we called with questions, they were promptly answered.A plumber left a gaping hole in our family room ceiling and when called ****** sent out staff to repair drywall and matched paint perfectly. When my husband came home the hospital and needed additional stair railing installed for safety, Top to Bottom came out the next day. I just cant say enough about the professionalism, courtesy and kindness of Top to Bottom staff. I would recommend them in a heartbeat!Top to Bottom Exteriors, Inc. Response
06/04/2024
Thank you Robberta for your glowing review! We are pleased to know that our sevice exceeded your expectations. We very much appriciate you for recomending us to more people in the comunity. Thank you for choosing us.Review from Joel R
5 stars11/18/2023
Top to Bottom Exteriors replaced our roof on 11/9/23. I was very happy with the work that was done. The workers were able to complete the job in one day. Everything was cleaned up before they left. ******************************* was very helpful. He was able to work with the insurance inspector to make certain the insurance paid a fair settlement for the storm damage to the roof.If any exterior home repairs are needed in the future I will be calling Top to Bottom.Top to Bottom Exteriors, Inc. Response
06/04/2024
We are overenjoyed to read your 5-star review! Thank you for your kind words and your supporting our company. We trully appriciate you sharing your positive experience with us, we will be more than happy to help you out anytime you need a home repair in the future.Review from Patrick M
5 stars11/08/2023
We had our 20-year-old roof replaced 11/2/2023 by Top to Bottom. All in all it was a pleasant experience.Quoting:Called 4 local roofing contractors 9/18 for quotes to replace the roof Received 3 quotes: One contractor never responded; one contractor flew a drone over the house; two including Top to Bottom - got up there and did an old school inspection. Inspections done and quotes submitted by 9/22.Samples of different manufacturers shingle styles and colors were quickly supplied to help our decision.Accepted Tops quote 9/25. All quotes received were for identical services, but different prices.Customer Service Top suggested I file an insurance claim because there was evidence of wind and hail damage. They participated in the insurance inspection. Top agreed to apply to *********** for a building permit and manage all the inspections.Top was available to answer all our questions and kept us informed of the progress.Replacement Day ************ showed up on time, but the delivery of the shingles was delayed. The guys got out the leaf blowers to remove the snow and start the shingle tear off. They were unable to finish the first day and returned early the second day to finish the job.All plantings withing 8 to 10 feet of the house were covered with tarps for protection.Clean up was very complete and orderly.Final Permit Inspection The *********** Permit Inspection was completed and passed 11/6.Top to Bottom Exteriors, Inc. Response
06/04/2024
We love hearing from you! Thank you for your honest review, it was nice working with you. Your 5-star review is very appriciated, thank you for your support.Review from Rita S
5 stars10/02/2023
Top To Bottom Exteriors just finished replacing my roof, gutters and siding on my house and garage and did an excellent job. The attention to detail was quite impressive and was reflected in the finished look of the house. I highly recommend Top To Bottom Exteriors and won't hesitate to use them in the future.***********************Top to Bottom Exteriors, Inc. Response
06/04/2024
It is our pleasure hearing from your valuable feedback ****! We are thriled knowing your satisfaction with our service, and appriciate your kind words. Thank you for choosing us.Review from Pat V
5 stars10/01/2023
I recently had my roof and gutters replaced by Top To Bottom Exteriors and I could not be more pleased. Their attention to detail, combined with the professionalism of each employee made it a very pleasant experience. ****** saw the project through at every step and, when they were finished, no debris at all remained. The finished roof and gutters look beautiful and I will call Top To Bottom Exteriors again for any future projects.***************Top to Bottom Exteriors, Inc. Response
06/04/2024
We appriciate you sending us your feedback Pat, it was nice working with you! We are more than happy to hear that you are pleased with our service, we like checking everything through the process to make sure we are doing a good job and leave our custumers satisfied. Thank you for supporting the company.Review from Laura M
5 stars06/25/2022
Our roof began leaking after another roofer told us he had fixed a problem caused by an ice dam. I called Top to Bottom and ****** came out the next day to look at our roof. We found out that the original installer, who had since gone out of business, had shorted the shingles leaving the nails exposed causing leaks. ****** promptly gave us a fair estimate and did the work in one day. After they were finished, our architect/developer neighbor said, "Those guys knew what they were doing!" Then, when we asked ****** to come back to install 2 additional roof vents, he did so at no charge. We absolutely recommend Top to Bottom Exteriors.Top to Bottom Exteriors, Inc. Response
06/28/2022
Wow, thank you ***** for the kind words. We're glad to hear that not only did you notice our pride in our work but as well as your neighbors. Glad to hear your experience here with us went great!
Customer Review Rating
Average of 12 Customer Reviews
Contact Information
West Chicago, IL 60185-1951
Business hours
Today,Closed
MMonday | 8:00 AM - 4:00 PM |
---|---|
TTuesday | 8:00 AM - 4:00 PM |
WWednesday | 8:00 AM - 4:00 PM |
ThThursday | 8:00 AM - 4:00 PM |
FFriday | 8:00 AM - 4:00 PM |
SaSaturday | 8:00 AM - 1:00 PM |
SuSunday | Closed |
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