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ComplaintsforUrban Financial Group
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Complaint Details
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Initial Complaint
11/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
this company holds loans on HUD homes--no transperency-unable to locate who held reverse mortgage. the servicing company does not answer phones in ************* or Washington DC. Their reputation and complaints are massive. BBB has almost 900 hard sad stories perpetrated agaisnt the vulnetable ,old and limited income. ***************** We are simply selling home-trying to get closing figures since June.False advertising-"get a portion of home value" no ! take even smaill amount and high finance rates and mortgage insurance will eat all the value.Integrity is not their byline--they know the ineffectual happenings going on in their finance and collections.Set our paperwork free-let the house be sold. and see to it the funds are properly recorded.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.