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Find a Location

West Suburban Family Vision & Therapy Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWest Suburban Family Vision & Therapy Center

    Optometrist
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    West Suburban Family Vision & Therapy Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      136 N Cass Ave, Westmont, IL 60559-1604
      BBB File Opened:
      8/19/2021
      Business Incorporated:
      12/28/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • Doctors Luckhardt and Maze, Ltd.
      Business Management
      • Mr. David Maze, President
      Contact Information

      Principal

      • Mr. David Maze, President

      Customer Contact

      • Mr. David Maze, President
      Additional Contact Information

      Fax Numbers

      • (630) 969-2894
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2021

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      8/19/2021 my daughter had an eye exam. After the exam, they sold her a $607.85 pair of glasses. I called her to let her know we don't have vision insurance and cannot afford to purchase glasses from them at this time. This was at 4:37pm, she was still at the counter having just placed the order. She spoke with them right then to let them know she needed to cancel the order. They said it wasn't possible. They had already started making the lenses at the lab. I drove to the business in hopes it was a miscommunication. Arrived about 5:20pm and spoke with ****** I asked if the lab could be called. She reiterated the position that the sale could not be cancelled. The lab, *************** closed at 4pm. I inquired how, if the lab closed at 4pm, the order placed after 4pm was being processed. She said the lab is 24/7 and the lab customer service phone closed at 4pm. I called the lab - ************ at 5:30 and the recording stated hours of 8am-5pm. The order could have been cancelled.
      Read More

      Customer Reviews

      0 Customer Reviews

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