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ComplaintsforLeon Sealcoating Corporation
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Complaint Details
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Initial Complaint
03/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contracted with this company to have my gravel driveway made into an asphalt. They went over some details and mentioned i would need my front sidewalk and garage concrete floor done due to level issues we would possibly have. Being this isn't my forte, I trusted them. When I came home to the job being done, I noticed a few things immediately. One thing was that I had lost an entire front step. This was not part of what was discussed. Second, was they stuffed and bent my gutters so poorly into an underground drain pipe. They looked like crumpled soda cans stuffed into PVC piping. 3rd, my front sidewalk was raised way higher than my garden beds and grass now, and was already crumbling on the edges. I reached out to ********* immediately as he was the one I had always communicated with. As for the concrete out front, he said his brother in law (who I guess does the concrete) did go way higher than he should have, and he apologized for that, but said he made sure the driveway pitches and levels with it properly. He also recommended i get mulch to cover the edges and raise all my beds (i should have not accepted this, but didn't know what to say being that concrete was already poured) As for his response to the gutters, he apologized he agreed they looked really bad. He said he wanted to treat my home as if it were his own, and would have them fix them. Then the first rainfall came. My BRAND NEW driveway completely floods. And throughout the entirety of it. Neighbors who had taken notice to my drive came up to me and told me the company didn't pitch the driveway correctly or at all even. This is why it flooded everywhere. Again, I immediately contacted *********. He then blamed it on the concrete work that was done by his brother in Law as to why their were issues. We agreed on a full driveway redo. I had to wait some months. The redo happened, its been WAY worse than the first time. Flooding and now literal weeds and grass growing through! They wont respond to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.