ComplaintsforIllinois Garage Door Repair, Inc.
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Complaint Details
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Initial Complaint
01/02/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I paid my money to this Garage company and the job not done they have. The ******* but no work doneBusiness response
01/04/2024
Thank you for bringing this issue to our attention. After checking our records we found that the customer paid us $2900 for a new ********************** door and opener installation. On Tue Nov 14th 2023 a brand new door and motor were installed and the customer confirmed that the job is complete and that they are satisfied with the service. On Dec 30th the customer contacted with with a complaint regarding noise coming from the garage door. Due to our holiday hours we were able to send out a technician on 1/3/23 who addressed and repaired the issue at no additional charge to the customer.
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Contact Information
600 Northgate Pkwy Ste A
Wheeling, IL 60090-3201
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.