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Find a Location

Discount Heating, Cooling & Refrigeration Inc. has 1 locations, listed below.

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    Business ProfileforDiscount Heating, Cooling & Refrigeration Inc.

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Discount Heating and Cooling is an air conditioning and heating company which sells, installs, services, and repairs air temperature control and air quality equipment for residential and commercial customers. Please visit https://www.discountheating.net/ for more information on our services, products, and specials.

    Products & Services

    Services available from this company include duct sealing, duct cleaning, dryer vent cleaning, air conditioner installation and repair, boiler and furnace service and repair, hybrid heating system service and repair, humidifier heating and repair, indoor air quality device service and repair, programmable thermostat service and repair, and installation of furnaces, boilers, humidifiers, and eco-friendly heating and cooling devices.

    Business Details

    Location of This Business
    113 Wheeling Rd, Wheeling, IL 60090-4807
    BBB File Opened:
    9/30/1997
    Years in Business:
    32
    Business Started:
    10/1/1991
    Business Started Locally:
    10/1/1991
    Business Incorporated:
    12/8/1994
    Type of Entity:
    Corporation
    Number of Employees:
    12
    Alternate Business Name
    • Discount Heating & Cooling
    Business Management
    • Mr. Steven Granata, Vice President
    • Mr. Douglas Granata, President
    Contact Information

    Principal

    • Mr. Steven Granata, Vice President

    Customer Contact

    • Mr. Steven Granata, Vice President
    Additional Contact Information

    Fax Numbers

    • (847) 419-1322
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Today, 7/9/24, a tech came to diagnose/service my central AC units condenser system. It required a 1 lb of R22 refrigerant. He quoted $380 per pound. I had previously researched the cost online and found this price to be 10 times higher than any vendor online. We discussed this discrepancy briefly and I showed him the search results. He suggested I call the office to determine if they would adjust the price. When I called the office the staff made a disparaging ****** basically calling me a liar and told me there are no such vendors. When she starting raising her voice I hung up the phone as it apparent she didnt want to hear my side of what I believe to be either a mistake or a deliberate act of criminal misrepresentation or price gouging of materials.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William D

    5 stars

    12/20/2023

    Discount Heating and Cooling was Greatly appreciated in my house after recent intermittent failure was VERY PROFESSIONALLY addressed by two VERY pleasant and ************************. ******, first took the call. He checked the unit over and, after some adjustments, asked us to monitor the unit and call if the problem re-occurred. ****, the second technician, took a look at the unit after it acted up again. He identified an installation oversight that was causing the furnace to have a conflict with the thermostat, corrected it after determining the thermostat was good, and proceeded to adjust and test the unit for more optimal operation. Our HIGHEST Praise and KUDOS for their efforts and pleasant interface.!!!!

    Local BBB

    BBB of Chicago & Northern Illinois

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