ComplaintsforCar X Muffler and Brake
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Complaint Details
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Initial Complaint
03/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I brought my vehicle in knowing i had a new blower motor for my air conditioner heating element. My blower motor in my air conditioner is not working. That is one thing i already had placed. I want it fixed at no cost to me. Plus, cooperate never gets back to youInitial Complaint
01/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On January 30th 2020, ***************** installed a new heating core into my Camry. Less than three years later (November of 2022), the heating core failed while I was on the road out of state. According to the ********* garage that repaired my car, the initial repair was done incorrectly, and the shortcuts taken during the repair were what caused the heating core to fail prematurely. I've had multiple mechanics look at the parts of the falsely installed heating core and they agreed that the repair was negligent and encouraged me to take further action. I've called and e-mailed both Car-X in ******** and Car-X's corporate offices multiple times to try to rectify this situation but have had no luck.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.