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ComplaintsforSong Dental
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
My mother is 85 and had been going to this practice for 20+ years. It was recently sold and the new owner, Song Dental, sold her an "insurance" package for $399. My mother has supplemental ******** coverage and has no need for this additional insurance. She called him back the next day to ask him to cancel it and was told they wouldn't do that. She doesn't need it, hasn't used it and if it's truly insurance should have the right to cancel it and get a refund.Business response
04/01/2022
See AttachmentsCustomer response
04/01/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.