Business ProfileforMidwest Express Clinic

On 08/27 I was seen in the **************** location for a knee injury. A couple of weeks later I was unfortunate enough to have the cotton from a QTip come off inside of my ear and couldnt remove it so I returned on 09/18. I saw a different practitioner who used a set of tweezers to remove it. Shortly after I received the first bill of roughly $150. I waited for the next but it never came. I stopped back in the facility and the young woman at the desk said she couldnt see a second bill so I waited again for it. Fast forward to Monday 10/30 I take my 10 year old son in and explain hes asthmatic and having trouble breathing. Im given the paperwork to complete and give the young lady at the desk my ******** insurance card (different from mine as hes on my co-parents insurance). When I take the paperwork back to the desk she informs me I have to pay nearly $400 before they can treat my son. She said that since Im responsible for his billing I have to clear my balance first. I tell her that Im not responsible for his medical care and Ive yet to receive a bill for my 2nd visit. She wouldnt budge and said it had to be paid for him to be seen. I was appalled they wanted to argue over billing and Im standing there with a child with respiratory issues. I left and took him to an urgent care clinic in ************** frustration. Days later I go back into the location and was given a number to call the billing department to request detailed invoice. My call was answered and I was placed on hold an unreasonable amount of time and I eventually hung up. Over the weekend I received an email from a collection agency saying Midwest Express handed my account over to them. I called Midwest Express billing AGAIN and was assured I was being emailed the bill this time. NEVER HAPPENED. I walk into the ************ facility once more and now Im emailed an over inflated bill for the 2nd visit. $108 for the office visit, $15 marked as in-office then $125 as REMOVAL FB EXT AUDITORY