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Find a Location

FCTS (Free Covid Testing Site) has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • FCTS (Free Covid Testing Site)

      133 Front St Wood Dale, IL 60191-1528

    • FCTS (Free Covid Testing Site)

      4425 W 55th St Chicago, IL 60632-4719

    • FCTS (Free Covid Testing Site)

      13530 S Illinois Route 59 Unit 108 Plainfield, IL 60544

    • FCTS (Free Covid Testing Site)

      3198 E 11th St Rockford, IL 61109

    • FCTS (Free Covid Testing Site)

      14508 Archer Ave Lockport, IL 60441

    Business ProfileforFCTS (Free Covid Testing Site)

    Covid Testing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    FCTS (Free Covid Testing Site) has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • FCTS (Free Covid Testing Site)

        133 Front St Wood Dale, IL 60191-1528

      • FCTS (Free Covid Testing Site)

        4425 W 55th St Chicago, IL 60632-4719

      • FCTS (Free Covid Testing Site)

        13530 S Illinois Route 59 Unit 108 Plainfield, IL 60544

      • FCTS (Free Covid Testing Site)

        3198 E 11th St Rockford, IL 61109

      • FCTS (Free Covid Testing Site)

        14508 Archer Ave Lockport, IL 60441

      Location of This Business
      133 Front St, Wood Dale, IL 60191-1528
      BBB File Opened:
      1/5/2022
      Years in Business:
      3
      Business Started:
      8/5/2021
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Free Rapid & PCR Testing Barrington
      Business Management
      • Business Manager, Business Manager
      Contact Information

      Principal

      • Business Manager, Business Manager

      Customer Contact

      • Business Manager, Business Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      My daughter, and I went to get COVID tested on DEC 30th and have not received our *** results. they stated that we should receive them by email in 7 days. We took the rapid and the *** test . We had to take the testing kits to our car and take the test in our car and then take the test back. I then had to take my other two daughters and my husband on JAN 3 because they were showing symptoms . I have called and mailbox is full, I have emailed and the stated that my results are still pending. I emailed the lab NORTHSHORE LABS, directly and was told All *** specimens will resulted within 7-9 business days. This location is now closed and now I cannot call them for my results.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Theresa S

      1 star

      01/21/2022

      My husband and I tested 12/31/2021 at the *********** site. We did a rapid and a PCR. My husband got a positive result several hours later I never to date which now is 1/21/2022 got my results and we tested same time and placed specimen in same container. For the next 72hrs I called I was told to wait then twice spoke to a supervisor who said he would make sure to reach out to them to send my results. My husband never got his PCR. They get your driver license and insurance information and no results. If I could I would give them zero stars

      Local BBB

      BBB of Chicago & Northern Illinois

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