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Business ProfileforEtherton Hardwoods LLC
Current Alerts For This Business
Better Business Bureau is advising consumers to use caution when considering doing business with Etherton Hardwoods LLC. BBB has received a pattern of consumer complaints alleging failure to deliver ordered products, failure to provide refunds, failure to contact consumers and poor customer service.
On March 14, 2022, BBB issued a press release on Etherton Hardwoods LLC. The link to the release is provided: https://www.bbb.org/article/news-releases/26643-bbb-warning-etherton-hardwoods-llc-failed-to-deliver-wooden-american-flags-consumers-tell-bbb
Additional business information
In October 2021, Better Business Bureau questioned Etherton Hardwoods' website, www.ethertonhardwoods.com, which states, “…100% Made in the USA…” and, “Made in the USA!”.
According to BBB Code of Advertising, “Made in USA’ and similar terms used to describe the origin or a product must be truthful and substantiated. An advertiser must not express or imply that a product or product line is exclusively ‘Made in USA’ unless all or virtually all of the product is made in the U.S. All significant parts and processing that go into the product must be of U.S. origin. That is, the product should contain no-or negligible-foreign content.”
BBB requested the business provide substantiation, modification or discontinuation to the Made in the USA claims made on its website. The company failed to respond.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 312 E Wall St, Worden, IL 62097-1308
- BBB File Opened:
- 8/5/2020
- Years in Business:
- 6
- Business Started:
- 2/21/2018
- Business Incorporated:
- 3/14/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Rob Etherton, Founder/CEO
- Contact Information
Principal
- Mr. Rob Etherton, Founder/CEO
Customer Contact
- Mr. Rob Etherton, Founder/CEO
Customer Complaints
75 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
14 Customer Reviews
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Most Recent Customer Review
Carmine C
09/19/2023
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