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ComplaintsforMeineke Car Care Center
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Complaint Details
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Initial Complaint
10/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went into the auto shop to get my car looked at for an evap leak. They then explained I had a coolant leak and needed a new turbo and radiator. I agreed to the work getting done. Was charged ******* for the repairs. Two weeks later I have a coolant leak again. I take it my car back to them and they fix the problem for free because of the warranty. Another two or so months go by and I again have another coolant leak. This time from a hose behind the turbo they had messed with several times from the previous work done . But this time they charged me another $600 because they stated they didnt do anything to the hoses the first 2 times. But yet they needed to remove the hoses multiple times to do the work initially. They refused to even let my father get his military discount as well. On top of that my hood has dents from rough handling. They re applied my under body cover wrong and lost several bolts that are supposed to hold it to the car . So now it hangs off the front bottom of my car. I would like to get my $600 back that they forced me to pay for the last repairs. I should have been taken care of because they were the only people having hands on all of the hoses , parts , bolts etc. A horrible experience. The manager wouldnt even speak to me he yelled from inside the shop telling his team member what to say .Customer response
11/21/2023
They did not contact me about anything. Worst place imaginable after my vehicle being damaged by them and was forced to pay for it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.