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ComplaintsforDriven Motorworks
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Complaint Details
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Initial Complaint
06/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 6, I went to driven motorsports after reading their ad about this 2010 GMC terrain and how it had been well-maintained and it was a safe reliable vehicle from their ad And only rust on the rockers on June 10 I take it to mechanic and was immediately called and told I need to take it back and get my money back. This car was not safe the excessive rust on the pinch rails and the control arm They even wrote out a used card check at least 13 things on it that this vehicle needed. They also noticed where they tried to s**** some of the ***** pieces on so they didnt fall off. My husband contacts the dealer for him to tell him that we bought it as is with no warranty so basically whatever good luck, their ads were misleading and untrue This vehicle is unfit for intended purposes and failed to disclose all these issues And show bad faith and unfair dealings to resolve the situation. This car has not been driven upon advisement of the mechanic I was told for two days this guy was gonna call me back and then he finally does and tells me that I bought it as it is not trying to resolve the problem their lies and misrepresentation of this vehicle. I was told by the sales person ****. This was the best car on the lot. I bought it on a Thursday the sixth. It went to the mechanic on Monday the 10th and has been sitting there every since. The excessive rust underneath you cannot fix I feel I was taken advantage of being a 50 year old woman from out of town trying to buy a reliable vehicle for my daily driving and to haul my grandkids around. Its sickens me that there is no honest people in this business or at this business. These people are nothing but trash and pulling scams on people. ******** also said looks like this cars been sitting in water for a while. Wish I Wouldnt have been such a trusting person and yes thats on me, but this vehicle should never have been sold by any reputable dealer and thats how I feel about their character. Disgusting and disgusted!!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.