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Find a Location

Fairway Home Restoration, LLC has 1 locations, listed below.

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    Business ProfileforFairway Home Restoration, LLC

    Restoration Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    414 W 8th St, Anderson, IN 46016-1312
    BBB File Opened:
    7/15/2021
    Years in Business:
    4
    Business Started:
    11/19/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Robin Spaulding, Member
    Contact Information

    Principal

    • Ms. Robin Spaulding, Member

    Customer Contact

    • Ms. Robin Spaulding, Member

    Industry Tip

    BBB Tip: Hiring a restoration contractor

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Unhappy constumer

    1 star

    07/12/2021

    *Does NOT complete work contracted for. I have been waiting 11 months and they still aren't done.*Uses cheaper materials than contracted for.*Does sloppy work. I have examples of a screened in porch, paint, and a bar among others. *Cannot do simple things like install handle/hardware on screen door even after sending said contractors a ******* video (just a regular push button handle)*When a new addition is built and you ask for a sink, toilet, and tub they refuse to get the whole sink saying the basin is the sink. *Charges for their mistakes. I.E. new addition built and charged extra for leveling it once they found out they didn't put the floor in level. *Makes haphazard decisions. Ex - putting a light switch for a room 3/4 of the way down the wall instead of by the door. *Does not cleanup even though that is part of the contract. *Refuses to get all the things paid for in contract. *Makes excuses like they couldn't find anyone to frame a stained glass window. *Wants you to accept whatever they pick up even though you have ordered a specific size and have planned accordingly for stuff around it (window and tile).*Never works more than a couple hours at a time or weekends to finish up a project which just draws out the process. *If they make mistake they will NOT make it right. Ex - breaking top of septic tank. *Does not know what a recessed lighting can is so skips putting up four lights and pits up one. This is after I sent a picture of what they are.

    Fairway Home Restoration, LLC Response

    07/15/2021

    ****************** has been over budget for several months now and has resorted to multiple forms of libel and intimidation. This is an unfortunate situation, but I can say without a doubt that we have always attempted to make this customer happy as we always do.

    Customer Response

    07/15/2021

    This business has not finished their work that was told would take five weeks and that was almost eleven months ago. I bought multiple items that was budgeted for in the contract. If they had gotten the lumber when I paid them to (or all supplies for that matter) they wouldn't be "over budget". I bought items myself that I paid them to get so I am under budget actually. They say they try to make the customer happy. Empty promises. Lies. Excuses.

    Local BBB

    BBB Serving Central Indiana

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