Business ProfileforSoft Touch Moving & Storage

Unethical business practices. I have Damage to both of my homes caused by them. I also have damaged items from the move that they have failed to provide any compensation or remedy for. Grossly inflated charges for materials that were never used. The packing that they did perform was done in such a way as to inflate the number of materials used, and the number of boxes moved. Failed to do an on-site quote even when invited and encouraged by me to do so. They were too busy. They were on my property three days before the move in the event they needed to adjust their quote and they failed to do so. Refused to provide proof they provided me with FMCSA federally required notices. Even after all of these overcharges above and beyond my original quote, they still did not complete the job that they were contracted to do Wanted to charge me even more to do what they were originally contracted to do and had previously assured me beyond a shadow of a doubt would be taken care of but wasnt. They know that Im disabled and an ambulatory wheelchair user. They know by not taking things to a different floor for me when I ask them repeatedly, I cannot physically do it myself. They purposefully created situations for which they would have to come back and bill me even more. Their blatant disregard for my need for accommodation in these matters And their compounding of these issues in a financially damaging way is inexcusable. Will not return calls to me or my realtor who refers me at KW whose agency will not be referring anyone else to this company based on my experience and how they have treated both of us. I have many other photos, videos, statements from others and copies of correspondence that went unanswered to share with you about this case, however, your file upload limit will not allow me to. If you will provide me with an email address, I can send them that way. Everything has been been sent to soft touch and they have declined to answer anyone who inquires about it.