203 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from John L
1 star07/15/2024
*** had my appointments canceled three times in a row every time they say theres an emergency and they cant make it no advanced warning. I personally believe its because I paid in advance even though they deny that I would not recommend this company obviously, theyre overbooked.Review from RISE D
5 stars07/03/2024
I Asked *********************** of Summers Heating for a second opinion for a major system repair. His knowledge and professionalism really impressed me. It was not a sales pitch. Just an honest assessment of my situation. Very refreshing and a standard by which I will measure others.
Summers Plumbing Heating and Cooling Response
07/03/2024
******* is a great employee and represents Summers in the best way! Thanks for letting us know.Review from Joyce E
5 stars06/19/2024
Did a good job. Corrected work done several days prior.Review from Louise T
1 star05/20/2024
I purchased a new air conditioner about 2 yrs ago the air coil was based had to wait for new one the air coil came in damaged put a new ac in sept 2023 turned it on again 2024 air fan was not running pipes got hot was charged a service call ***** the technician was thier five minutes and said the same thing but only just managed to have free parts and labor since they had to fix with a new one would not parts and labor extend I dont think I should had to pay so much for a service call I paid 6000 for the ac it should of worked for more a few mths and worked this year when I turned it on may 19th . I live in **************** ******* my names is **************Review from Keitn S
5 stars04/29/2024
Great service. Price Fair. On Time! No hassles. Technician was friendly and knew his stuff.Review from John P
1 star04/22/2024
Their technicians try to tell you that you need another furnace when you don't. it happened to me and after a second opinion I found that I had a minor issue. A 400 dollar fix instead of a 6500 dollar new furnace was all I needed. . I've also found that this has happened to others. I get that upselling is important but lying about needing a new furnace is ridiculous and unprofessional. JUST BEWARE!Review from Eric B
5 stars04/15/2024
Came in did his job and left! ???? thanks very professionalReview from Tracy S
5 stars03/06/2024
Brian at Summers did a great job when he came and checked our plumbingReview from D D
5 stars03/05/2024
We needed a plumber to investigate a slow drain and Craig came out within just a few hours. He was respectful, helpful, knowledgeable and fair. His supervisor ended up stopping by to help assess, he was great as well. So glad we called them! I will be using them from now on.Review from Cindy A
1 star03/05/2024
Summers technicians arrived promptly to replace our furnace thermostat that was not functioning following a thunderstorm. The process to replace thermostat was simple all areas were easily accessible. The market price for the two products used in replacement is under $200. The bill for the service was $792, resulting in $600 for two hours labor. I consider this to be an excessive charge for a common replacement service. I have discussed my complaint with the management, and he defended the costs as necessary to do business. I am distressed that such a ridiculous expense should be considered acceptable.
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