ComplaintsforCarmel Monument Company
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Complaint Details
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Initial Complaint
11/08/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I signed a contract for a headstone on July 15 2021. My check #*** for the full amount of $368.08 was written and mailed July 26 2021, and cleared my bank August 12 2021.Ive made repeated phone calls to both Carmel Monuments, the sales organization, and Wearly Monuments, over the past months to inquire as to the status of the stone being completed and installed, to no avail. Emails to ***** at Carmel Monuments are answered with Ill check with them and get back to you. No one has called me back with any explanation of why it has now been over 90 days since my order.Im filing this complaint to get some answers, and hopefully get the headstone I purchased.Customer response
11/10/2021
*******************
Carmel IN
46032
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.