Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Denizen Management has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Denizen Management

      20 W Carmel Dr Ste 101 Carmel, IN 46032-3370

    • Denizen Management

      3340 N Meridian Street Indianapolis, IN 46208

    • Denizen Management

      4444 Mission Drive Indianapolis, IN 46254

    • Denizen Management

      8117 S 87th St La Vista, NE 68128-3312

    • East Pointe Apartments

      226 Legend Dr Valparaiso, IN 46383-6494

    Business ProfileforDenizen Management

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Denizen Management provides residential property management.

    Business Details

    This is a multi-location business.

    Find a Location

    Denizen Management has 20 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Denizen Management

        20 W Carmel Dr Ste 101 Carmel, IN 46032-3370

      • Denizen Management

        3340 N Meridian Street Indianapolis, IN 46208

      • Denizen Management

        4444 Mission Drive Indianapolis, IN 46254

      • Denizen Management

        8117 S 87th St La Vista, NE 68128-3312

      • East Pointe Apartments

        226 Legend Dr Valparaiso, IN 46383-6494

      Location of This Business
      20 W Carmel Dr Ste 101, Carmel, IN 46032-3370
      BBB File Opened:
      1/18/2014
      Alternate Business Name
      • Astoria Apartments
      • AT580
      • Beacon Place
      • Bellevue Garden Apartments
      • Broadmoor Apartments
      • Carriage Hill
      • Cedargate
      • Chamberlain I & II
      • East Pointe Apartments
      • Latitude at Deerfield Crossing
      • The Lofts at Willow Creek
      • Magnolias
      • Maple Highlands
      • Mezz 42
      • New Towne West Apartments, LLC
      • Nottingham Court Apartments
      • Park Tower
      • Parkside Apartments
      • The Pines at Q Plaza
      • Southwyck Place
      • Treeborn Apartments
      • Sunset Apartments
      Contact Information

      Customer Contact

      • Ms. Tracy Vanodsol, Human Resource Director
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Upon supplying the required 60-day notice to vacate, I vacated my apartment at **************************************************************************************** on May 29, 2024 as stipulated on my Move-Out notice and returned all required keys and property. On Friday, June 7, 2024, I received via email from *************************, General Manager my Move-Out statement with itemized charges and the refund amount of my deposit due back to me ($1,481.38). The Move-Out request i provided clearly states my last date of occupancy as May 29, *************************************** the email by ******* has the move out dtae incorrectly as May 31, 2024. The evening of June 7, 2024, I sent an email back to ************************* asking for an explanation of why I was being charge an Administrative fee of $5.00 on 5/31/2024 that I had already paid the prior month and why there was another Administrative Fee of $5.00 on 6/1/2024 in addition to ******'s Insurance for 6/1/2024. I received no response to the email and sent another request on June 11, 2024 for a response/explanation which again went unanswered. The only amount that should have been deducted from the $1,540 deposit was $23.62 which I was informed would be outstanding. There is no valid reason for being charged that additional $25.00. I understand this is a minimal amount considering that I was returned the majority of my deposit, but it obvious I do not owe this money and I am requesting it be returned to me.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Geoffrey H

      1 star

      07/18/2024

      "Management" is sub par. You're lucky if their in the office during business hours. No regularly scheduled maintenance. Bugs, and rodents are present. Laundry room flooded let the mud dry now dirt. Addicts run through the unsecured doors looking for drugs and looking to steal anything that's not bolted down. Trespasses on grounds 24/7 all through the night. Breaks wash machines. Expired fire extinguisher's, unkempt ground's.

      Local BBB

      BBB Serving Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.