Business ProfileforResort Condominiums International, Inc.

I went to a meeting to lower my payments. They wouldn't give my id back when I asked for it. 5 to 6 hours later ******* said she was able to lower my costs and get more points. Now they're taking out almost double the amount. I'm going negative in my accounts and my credit score went from 700+ to 500. I looked it up, they set up an entire credit card that's maxed out. I've complained multiple times to them, they aren't helping. I'm a single parent WITH NO JOB... They knew this because I repeated multiple times that I'm a single parent and could barely afford the first Wyndham account that was offered. The entire time I was held there, I continued to tell them I was ready to go. I was on vacation and still a little tipsy when she wouldn't let me leave I told her that and she continued to say she's getting the managers approval to lessen my payments. When I left after about 6 hours, she said my payments were less and I had more points and was now VIP. She lied, I'm going into a huge debt now. They need to be held accountable and take off whatever the new plan was. I was deceived. Now I'm struggling, trying to make rent and other bills. I need help, this isn't right.