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Find a Location

Walmart Supercenter has 1 locations, listed below.

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    Business ProfileforWalmart Supercenter

    Retail Stores

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2025 Merchant Mile, Columbus, IN 47201
    BBB File Opened:
    11/30/2021

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    05/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had a walmart plus account under ******************* i made around 3-4 orders and on the last 2 orders i recieved i did not get some of the things that they charged me for. I even got a handwritten note from someone either from the store or the driver that delievered it. The first order was only for $8.00 so i decided to just let it go at first. But then on my last order i was missing several items that equaled to around $27 and the $8.00 previously so a total of $35. When i finally decided to try and talk to customer care about this problem she refused to hear my situation and insisted on transfering me to another ***** Said it would be a half hour wait. I told her that Im a busy person and can not sit and wait for that long and shouldnt have to when it wasnt my mistake so just forget it. So after that conversation i recieved an email stating that my account was deactivated and i could no longer use the delievery service and could not log in to my account online even to use the services on the app for in store. I spoke to some of my friends at work and apparently walmart must have a real issue with not wanting to make right on their mistakes and would just rather block everyones account that tries to get a correction of their mistakes. I am very upset with this matter and honestly feel like i have been a loyal customer for years and dont deserve to be treated this way. Walmart is very wrong for how they are handling customer relations. The service team is rude and do not even try to help just automatically block the account so they dont have to deal with the customer.

    Customer Reviews

    0 Customer Reviews

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    BBB Serving Central Indiana

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