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Find a Location

OxyMagic of Northwest Indiana has 1 locations, listed below.

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    Business ProfileforOxyMagic of Northwest Indiana

    Carpet Cleaning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14834 W 95th Ave, Dyer, IN 46311
    BBB File Opened:
    1/3/2024
    Years in Business:
    4
    Business Started:
    5/1/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Kenneth Keeler, President/CEO
    Contact Information

    Principal

    • Mr. Kenneth Keeler, President/CEO

    Customer Contact

    • Mr. Kenneth Keeler, President/CEO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    12/22/23 - Owner (***********************) and worker (*****) were supposed to be here at 11am. Showed up 1-1/2 hrs late. Did not bring drop cloths. Cleaned the tile and added grout. Coming back next day to wipe walls, do the caulk and seal. Left scratches on the inside of my bathtub. 12/23/23 - ***** showed up 1 hour late; did not bring drop cloths, cleaner OR caulk gun. Left more scratches inside of my bathtub. Left grout on fixtures and did not completely wipe down and clean the tile. Also said he knew nothing about sealing it. The caulk was too dark so we went out that evening to get something that worked better and he was to come back next day at noon to finish caulking and sealing - - even though it was Christmas Eve. He couldn't stay on the 23rd because he had a party to set up for.12/24/23 - Noon. No show, not answering phone. Owner got ahold of him and he was supposed to come at 3pm. . He finally showed up at 3:30pm. Left at 4:20pm. Did a very sloppy c*** job of the caulk just so we could take showers and said he'd be back to fix and re-do because his arm was hurting. Turns out, he also said he hadn't done caulk in years. Supposedly coming back on Thurs., 12/28. I told ***** the owner I wanted someone else to finish the job. He said he'd find someone. Told me he had someone to do it and he's be out on Thursday at 9am.12/28 - **** showed up with *******. They did not do the job, just looked it over. Said they'd be back at 9am today (Sat., 12/30). As of 11:10am, another no show. I can't get owner on the phone but I can text him at **************. He told me at 9:20am that **** was waiting for **** to pick him up. I've sent several texts since but ***** is not responding. I told him I wanted half my money back ($200) and we'll call it a day. I don't need this stress. I'll get another company to fix and finish this job. But I would like my entire $400 back. I think I MORE than deserve it. I have more photos if needed.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northern Indiana

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