Business ProfileforTeck Electric, LLC

On October 21, 2021 I put a down payment of $1,000.00 for a ******* whole house generator to Teck Electric LLC. The total amount of this purchase was ******* plus a $100.00 charge for the permit. The generator was ordered and I was told that it would be installed some time in April of 2022. It was finally delivered and installed on 5/4/22 however after approximately 2 weeks it began to act up. My wife called for service and spoke with their rep who instructed her how to reset the panel. After two days, it faulted out again. Service was called once more and they came out to inspect it. Again, it was reset and the service guy left. Within a few more days, it acted up again. My wife called for service again and this time tests were run to find out a certain part was bad. We were told they would order the part and come to pick up the generator when the part was received, this was the beginning of July. Finally they came to pick up the generator at the end of July to repair. A couple of weeks went by and I called to find out that ******* sent the wrong part. This ended up happening 3 times, and now it is mid September and I still do not have my generator back and Teck Electric continues to tell me that they still do not have the correct part. Turning to you for assistance at this time as I am getting no where with that company.