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Complaint Details
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Initial Complaint
11/21/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
The company contacted me for weather damage to my roof my insurance verified the problem and sent me a check for partial repair, Region roofing did no work and is putting a Lein on my property for not turning the check over to them but they did not do any work and ***** **** advised me to not turn over a check for no work performedBusiness response
11/21/2023
We have not issued a lien on his house. He signed a contingency agreement stating if he doesn't use **, Region Adjusting's preferred contractor, he will owe them 30% of what they got him approved for from his insurance. They have been handling this issue, not our company. We only step in once they finalize their claims.Initial Complaint
01/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I used a public adjuster for mediation and to recover a claim from my insurance company. They did no work besides get the claim approved. My insurance company sent out the first check, which I received and signed over to above company. I then asked for an advance as I was in a dire financial situation. They delivered $1500.00 out of the check. Then they assumed the rest. I went to school with the companies owner and trusted them. I specifically told them when they took me the $1500.00 that I was no longer going to fix the house due to me listing the property for sale. That conversation should have ended the contract between me and them. Now I'm receiving letters stating I owe them $2,221.15. They also said that I needed to pay by the second week of January or they would charge me interest and put a lein on my property. I've reached out to them, yet they keep passing the buck. They expect almost $7000.00 for paperwork filings, which no actual labor was performed. I would like an everything they have pertaining to me be itemized. And I do not believe they are owed anything due to no work actually being done.Business response
01/16/2023
This issue has been settled.
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Contact Information
5539 Indianapolis Blvd
East Chicago, IN 46312-3918
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.