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Find a Location

Wholesale Kings has 1 locations, listed below.

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    Business ProfileforWholesale Kings

    Auto

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2901 Cassopolis St, Elkhart, IN 46514
    BBB File Opened:
    6/21/2018
    Contact Information

    Customer Contact

    • Ms. Trina Chrowder

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been experiencing some issues with a auto dealer and I feel they are trying to protect themselves and stall as I reach 31 days. I was looking for help to see if they are breaking any laws in my case, and if I have the right to return my vehicle for a full refund or to return it and not be charged for a surrender.I purchased my used vehicle (2009 *** X6 x50i) from Wholesale Kings of *******, ** and was approved a loan from ******************** Services of **********, ** on August 23, 2022. My 2008 **** Grand Cherokee was traded in with a negative equity of $6800, and a $3000 deposit was required to be sold to me as is.On the date above I noticed a blue smoke exiting the exhaust pipes before leaving the lot, so I asked the dealer whats going on. The Dealer stated he forgot to tell me about it, and that he believes someone put the wrong type of gas, and that if I put premium in a few times it should stop. I immediately knew something was wrong and asked that they have the mechanic look at it. I was promised my Vehicle to be looked at for three days and was told mechanic was not well. August 29, 2022 is when their Mechanic was supposed to look at my vehicle but was told to come the following day. The same day, Aug.29, 2022, I took my car to **************** and the manager of services told me that he is familiar with the issue and that I need to take the car to a specialist. After hearing this I became agitated and drove to the dealer the same day, and found that the mechanic was there working on cars! The manager of services put my car ahead to be looked at and they claimed they did not have the equipment to get to the root of the issue which should have been figured out before I bought it. I was then told to take it to a *** specialist and get back with them to help me with warranty claim that came with my contract. I talked to a *** specialist also that same day over the phone and he automatically knew what was wrong with my car and informed me that there *
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jose O

    1 star

    09/06/2023

    Dont buy here bad customer service, their salesmen dont know the cars and they dont even clean or inspect them fully. Than when you call about an issue they just act as if its your fault you bought a car with issues.

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