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          Tiara RV Sales, Inc. has 1 locations, listed below.

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            Business ProfileTiara RV Sales, Inc.

            Camping Trailers

            Contact Information

            3260 Cassopolis St

            Elkhart, IN 46514-6713

            Visit Website
            Email this Business
            (574) 266-2136

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            3260 Cassopolis St, Elkhart, IN 46514-6713
            Email this Business
            BBB File Opened:
            10/7/2002
            Years in Business:
            22
            Business Started:
            2/1/2002
            Business Incorporated:
            1/4/2002
            Type of Entity:
            Corporation
            Business Management
            • Mr. Todd Cornell, President
            • Ms. Brenda Epple
            Contact Information

            Principal

            • Mr. Todd Cornell, President

            Customer Contact

            • Ms. Brenda Epple
            Additional Contact Information

            Fax Numbers

            • (574) 262-4358
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/30/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Please help!! I ordered the shower door complete kit. I went through Tiara RV parts and Teakwood. If this door was correctly ordered we would not be having this discussion. The sales team at first had no problems ordering, but somewhere in the process, the correct door did not arrive.Since then Tiara & ELK have been giving me such a hard time trying to make a shower door that I did not order work in place of the original Shower Door I ordered from Tiara RV ************************** !! I know that the Tiara/ Elk RV Sales made a mistake and don't want to own up and correct the order.I just cannot take it anymore. If you are not able to send me the correct shower door. I will File a Complaint to the *********************************************** for a Complete Refund. Please respond back within 3-Days of opening this e-mail.2019 ************************* 5th Wheel 40ft. **** FWDEN VIN ***************** 40" x 68" - Triple Sliding - Aqua Glass - Platinum Price: $417.00 Still on the internet !! After the last several days of hair-pulling. I was trying to figure out how this shower door assembly that was sent to me to be installed, found out first that the doors didn't open and close as supposed. The second door latches do not match up about 1 or so inches too long on both sides. No instructions call your office and ********. ******** never got back to me after sending them pictures and speaking to their help desk. The door when closed measured 38" ( I needed 40" wide). The height was ok. This has cost me $600.00 dollars to install. I'm A 100% disabled Veteran most of my time in a wheelchair. The ********* already recycled the original shower doors. Now I'm stuck with a mess in my camper that will undoubtedly leak on our October vacation. Please get after whoever is in charge and make this correct and send me the correct order, please. I gave you all the information to ensure the correct door was ordered. Sorry, but I think you would also be upset with this mess.***********************
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            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Lisa K

            03/01/2023

            This company goes through employees like water. The first person promised everything wrong would be fixed. The second person said they would fix everything and then I called to find out if my camper was done yet she said they needed to contact ******* aRiver to get parts as they would not pay for any parts even though it was previously promised it would get fixed without a problem. They were still waiting for ******* River. The next time I called she stated everything was approved and when all the parts come they would replace and fix everything. They fixed only some of the things. The shower part that the curtain is attached to was to be replaced as it was plastic and magnetic and did not close at the top six inches. They didnt do it and said when I bring it back they will replace it. They replaced the front arm of the awning as it is slightly bent and dented on walk through. They replaced it and bent the back awning arm and now that one doesnt sit flush like it was when I brought it in. She left and the next person doesnt know what happened previously or what was said. That person I dealt with said we are only going try and bend the curtain holder and not replace it despite the fact that I was told they got the part from ******* River. They said I was just out of luck if it isnt what I want. He also stated the awning arm was bent and not flush when I brought it in despite the fact that he wasnt there when they bent it. He said the owner looked at it and said that is just how they are. He even try to show me a different camper are and said see that is how they are. The one he showed me was how they are supposed to be but that is not how the arm on my camper is now. They do not honor warranty work. They damaged my camper. They had it off and on for a total of a year to fix the items that were wrong during walk through. THThe owner apparently is okay with ***** work. I WILL NEVER USE OR RECOMMEND THIS DEALERSHIP. I SUGGEST YOU RUN NOT WALK FROM THIS COMPANY.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northern Indiana

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