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Find a Location

Jackson Motor Sales Inc. has 1 locations, listed below.

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    Business ProfileforJackson Motor Sales Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    28555 Old Us 33, Elkhart, IN 46516
    BBB File Opened:
    3/17/2022
    Years in Business:
    14
    Business Started:
    2/19/2010
    Type of Entity:
    Corporation
    Business Management
    • Olga Bessonova, President
    Contact Information

    Principal

    • Olga Bessonova, President

    Customer Contact

    • Olga Bessonova, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I purchased a 2014 **** F-150 FX4 on March 7th, 2022. When purchasing the vehicle I asked the owner, ***** if there was any issues with the vehicle and he told me there was nothing wrong with the vehicle. After purchasing the vehicle, I had driven 15 miles and the check engine light came on leading me to believe it had just been cleared with a scanner. Once getting the vehicle back to *********, ** I took it to autozone and scanned it myself, the engine had a misfire on Cylinder 2. I purchased the spark plugs to fix the misfire and when changing them on Cylinders 1,3,4,5,6 there were brand new NGK Spark Plugs, on cylinder 2 where there was the misfire they had put an old stock **** spark plug there which was odd to me. We exchanged all the spark plugs for brand new ones and 5 miles after exchanging them the engine seized. I had the vehicle towed back and inspected and on cylinder 2 where **** had put the stock **** spark plug that was causing that cylinder not to fire, there was no lubrication and the cylinder looked like it had been burnt for a while. This makes me feel as if the engine was tampered with to make look good enough to make a sale and why he was so adamant on making sure the As-Is form was filled out. I've driven the vehicle for a TOTAL of 6 days and less than 300 miles, including driving it over 100 miles back home from the dealership. I am aware that me signing the As-Is paperwork saves him from any action taken but I do believe this is immoral and should be brought to the light of the public, to save anybody else from an issue with ****. Looking at his ****** Reviews on his business this seems I am not the first person to have this exact problem from him.Thank you.

    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northern Indiana

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