ComplaintsforPremier Motors
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Complaint Details
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Initial Complaint
10/25/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Premire motors in ********** has closed and im trying to figure out where my payments are and who I contact about my title. Not once did I get a notice that the busniess was closing.Business response
11/12/2022
Premier Motors is where she purchased the car. Her payments are made to ********* ****** **********, the finance company. I contacted ********* ****** ********** and they said they would attempt to contact the customer. They did say the customer was making payments up until summer and then just stopped. They have documentation of contact with the customer via text message and phone calls. I followed up a week after my initial call to see where this matter was at and they said they left the customer a message with a call back number and they have not returned the call. Please let the customer know she can reach ********* ****** ********** at ************. Thank youInitial Complaint
06/21/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Premier Motors went out of business and I have been paying online. No clear answer as to when this happened and all of their contacts are either disconnected or no one answers. I'm sure I'm not the only person trying get answers. I need to know where my money has been going and who has my title.Business response
06/21/2022
Premier Motors was the dealer that sold you the car. Your car loan is with ********* ****** **********. They can be reached at ************ by phone/text. or Email them at ***************************************.
Thank you,
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1635 Cassopolis St
Elkhart, IN 46514-3124
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.