Business ProfileforAuthentic Homes, Inc.

Upon our initial agreement, there was a commitment to provide a one-year warranty and inspection to address any issues that might arise post-purchase. Unfortunately, I have encountered a significant problem with the flooring, which appears to be a result of poor quality materials and craftsmanship during the construction process.Despite our agreement and the warranty promise, the floor has sustained damage, and attempts to rectify the issue have been unsuccessful. I believe that this situation is a clear violation of the terms we established, and it is affecting my overall satisfaction with the home.I kindly request that you fulfill your commitment to address and rectify the flooring issue promptly. It is crucial for the integrity and value of the property, and it aligns with the assurances made during the purchase process.I am open to scheduling a meeting or inspection to further discuss the matter and explore potential solutions. Your prompt attention to this issue is greatly appreciated, and I trust we can find an amicable resolution.