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ComplaintsforBeauty Bar
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/13/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
My daughter is ADHD and autistic. We were in the mall and she went into the store. She said no multiple times but they kept lowering the price and adding "free" items. They agreed she said no but she finally said yes because they were harassing her so much. When I went to get her money back they said no refunds. They basically bullied my special needs daughter into buying items and won't give a refund when called out on what they did.Initial Complaint
09/06/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I spent $6206.00 at the Beauty Bar on August 28, 2021. I was lured into the business and impulsively bought two LED lights and creams to remove wrinkles. They used high pressure techniques on me. I checked the receipt and noticed they had a "No refund, exchange only in 14 days" policy. No one ever said that to me. I returned on August 30, 2021 to attempt to return items and requested a credit to my Discover card. ********* offered me a year's worth of monthly facials and a take home facial kit. I was unsure if that was my exchange item or in addition to products already bought. He said his company would contact me. He had me leave and take my items with me. On Tuesday, August 31, 2021, I received this email from an **** ********"Hello *******, We apologize for the inconvenience, We will be happy to be at your service, You have option to do facial at the store, You have life time warranty, You go a Big discount that no one get, We hope to see you again in our store."
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.